“Description”
Chris Heal
“Description”
Hamish was punctual, friendly and professional and made sure the job was done properly. His prices are fair and there were no hidden extras as can often be the case. All in all a first class service from someone who takes pride in what they do. Highly recommended.
“Description”
Ben Pearson
“Description”
Hamish left us with a loo in perfect working order. He kindly fitted the job in at short notice (a lifesaver since we had a leak) and talked us through all the options as he went. Pretty reasonable too!
“Description”
Finlay Jones
“Description”
Fantastic plumber, quick response, fixed problem and very competitively priced.
“Description”
Emmeline Kelly
Great Plumber! I rang Hamish first thing in the morning to ask if he could move our radiator from under the window to a tall wall radiator. As stated on his website, he was free that day, so he came within the hour. He did a great job, really neatly done and very tidy. Would definitely recommend to anyone.
“Description”
Joe Webber
“Description”
Excellent service and reasonable price. Definitely recommended
“Description”
Jamie Wengradt
“Description”
Hamish was incredibly efficient and communicative when replacing our two bathroom taps. It was great to find a plumber who would do such a job hassle free. I would have no hesitation in using him for future jobs and recommend thoroughly to others.
“Description”
Tat Ruck
“Description”
Hamish did a fantastic job sorting out our shower emergency, despite it not being the easiest house to work in! Highly recommended and would call out again. Thanks, Hamish!
“Description”
Alistair Fitchett
“Description”
Terrific service. First plumber who actually made the effort to properly trace the issue with our leaking shower and then to fully fix it. Explained in full what the job would entail and then carried out the work over the course of a few visits. Always let us know when he would be coming to carry out the work and left everything tidy afterwards. Would recommend Hamish without hesitation.
Hamish the Plumber, Best Plumbing Services in Devon Award 2015

Best Plumbing Services
“The firm’s dedication and friendly, customer focused approach was what brought them to the attention of our awards team”

Pricing

I specialise in small plumbing repairs and emergencies, and charge by the hour for my time.

Labour - Normal working hours
I charge £50 plus parts for the first hour (minimum charge), then £40 per hour in 6 minute increments (for Mon-Fri, 8am to 6pm, within 10 miles of Salisbury). I am not VAT registered, so there is no additional VAT to pay on my labour. For jobs lasting 5 hours or more, I charge a flat rate of £40 per hour.

Labour - Evening and Weekend Emergencies
I charge 'time and a half' during evenings and weekends. In other words, £75 plus parts for the first hour (minimum charge), then £60 per hour in 6 minute increments. My availability out-of-hours is somewhat limited, but if you have an emergency please feel free to call me and ask.
Parts
After the job, my invoice will give a detailed breakdown showing the cost of labour and of parts fitted. I carry a good supply of top quality parts sufficient for most common plumbing repairs. Where larger or more costly parts are required and need to be ordered, I will talk you through possible choices according to your budget, and either order them myself or show you where to order them for the best possible price. I am happy to install items that you supply as long as they are good quality.

Payment Methods
At the end of the job I will ask for your email address so I can send you an invoice with my bank details. For domestic customers, payment is requested by online transfer within 7 days. Alternatively, you can pay me at the end of the job by cheque or cash if you prefer. For local business customers, payment is requested within 14 days of invoicing unless we have agreed otherwise.

More than 10 miles from central Salisbury
I am happy to travel out-of-area as long as you are happy to pay an out-of-area surcharge to compensate me for the extra travel time involved in a round trip, chargeable at my hourly rate. I calculate this on the basis that in non-rush-hour traffic, if I stay within my normal radius a round-trip from the centre of Salisbury normally takes no more than 30 minutes travel time. If I go out-of-area and the roundtrip takes 45 minutes, I add a surcharge of £10 per visit for the extra 15 minutes. If it takes 1 hour, the surcharge is £20, and so on in accordance with my normal hourly rate for additional time. I hope that seems fair!

Price guidance by Job type
At the end of the job, my price is always according to my hourly rate plus parts. Please view the following pages for guidance, and feel free to ask me any further questions you have.
Quotes
If you are simply looking for a quote, please see my quotes page.
Pricing FAQ
No.

As a sole trader, with an annual turnover less than a certain threshold, the government gives me a choice whether to be VAT registered or not, and there are pros and cons each way. Because I mainly serve domestic customers, I choose not to be VAT registered. The upside is that I don’t have to charge you VAT for my labour. That helps me keep my prices competitive and to pass on a considerable saving to you. The downside is that I can’t reclaim VAT on my business running expenses. So my overheads cost me 20% more, but it’s worth it in order to keep my prices competitive. I still have to pay VAT on parts, so any prices I charge for parts are inclusive of VAT.

When I do jobs for business customers it is a slight disadvantage not to be VAT registered. Although I don’t charge VAT on my labour, they can’t reclaim the VAT on my parts. However, because I specialise in small repairs, the cost of parts is usually the smaller part of the overall cost and the VAT issue is fairly insignificant. However, if you want me to replace an expensive part like a Saniflo, for example, I am happy to source the part, tell you where to order it, and fit it for you when you’ve got it. That way you can still reclaim the VAT.
If you require a plumber at short notice and Google 'Plumbers in Salisbury' you will find various plumbing hotlines who advertise at the top of the page. If you try ringing them, you will find that a typical call-out fee is usually £90 or more plus VAT for weekdays, and over £100 for evenings and weekends. And with most of these, if the job goes 5 minutes over the hour, they charge you for a full second hour.

I charge just £50 for up to an hour, and because I focus on the small jobs I am often available at short notice. If the job lasts more than an hour I charge £40 per hour in 6 minute (0.1 hr) increments. I never hit you with a full hour for going a few minutes over time.

Based on the above, and for the type of small jobs that I do, I believe my rates are extremely competitive.

Admittedly, there are plumbers who charge a lower hourly rate than me. But they usually focus on bigger jobs, and consequently are not available when you need them for small jobs or plumbing emergencies.

I also provide a quality of service that is second-to-none. If you can find another individual plumber anywhere in the UK with more 5 star reviews than me, I will be happy to take £50 off the cost of any plumbing job.
If you’re reading this, you must be the curious type. So let me share a picture with you and tell you a story it reminds me of.
Stacks Image 238
This photo was taken about 15 years ago, in the days when I was still a teacher. It is a picture of tradesmen, specifically decorators, in Yemen, a country I lived and worked in for 14 years. These days, 90% of my plumbing work comes through my website and Google. But their means of finding work was a bit more basic. There were certain places around town where tradesmen would gather in the mornings, hoping someone would hire them for the day. So here they are, waiting…

It reminds me of a famous story that was told about 2000 years ago:
“For the kingdom of heaven is like a landowner who went out early in the morning to hire men to work in his vineyard. He agreed to pay them a denarius for the day and sent them into his vineyard. “About the third hour he went out and saw others standing in the market-place doing nothing. He told them, ‘You also go and work in my vineyard, and I will pay you whatever is right.’ So they went. “He went out again about the sixth hour and the ninth hour and did the same thing. About the eleventh hour he went out and found still others standing around. He asked them, ‘Why have you been standing here all day long doing nothing?’ “‘Because no-one has hired us,’ they answered. “He said to them, ‘You also go and work in my vineyard.’ “When evening came, the owner of the vineyard said to his foreman, ‘Call the workers and pay them their wages, beginning with the last ones hired and going on to the first.’ “The workers who were hired about the eleventh hour came and each received a denarius. So when those came who were hired first, they expected to receive more. But each one of them also received a denarius. When they received it, they began to grumble against the landowner. ‘These men who were hired last worked only one hour,’ they said, ‘and you have made them equal to us who have borne the burden of the work and the heat of the day.’ “But he answered one of them, ‘Friend, I am not being unfair to you. Didn’t you agree to work for a denarius? Take your pay and go. I want to give the man who was hired last the same as I gave you. Don’t I have the right to do what I want with my own money? Or are you envious because I am generous?’ “So the last will be first, and the first will be last.”
I like this story, and it influences how I work.

Those who were hired first agreed to work the whole day for a denarius. That was a Roman coin, and it was the going rate of pay at the time for a tradesman or labourer for a day. They agreed to work for a full day, and they wanted a pre-fixed quote as to how much they would earn. At the end of the day they got what had been agreed.

Those who were hired later during the day agreed to do so on the basis that the landowner would pay them what was fair. They took it on trust that he was a good and honourable man who wouldn’t cheat them. You might think such a basis was more likely to lead to misunderstanding and upset.

But at the end of the day, which workers were happy, and which ones grumbled? Those who agreed to a fixed quote got what they agreed but grumbled. Whose who worked on the basis of trust were not disappointed because the landowner was not only a man of his word, but generous also.

I work according to a published hourly rate of what I think is reasonable, and based on my many reviews, my customers seem to agree with me. But every job I take on is on a trust basis. I spend my time on a job and I install parts that I have paid for. I trust that at the end of the job I will be paid what is reasonable, usually by a person I have never met before. Very rarely am I disappointed.

I realise that my customers also employ me on a trust basis. They may have never met me either, but they trust me to do a good job and to be a man of my word. I hope to never disappoint them.

Of course there is more to this story than meets the eye. This story was told by Jesus, and he is the one represented as the landowner in the story. I first took him at his word 30 years ago, and I haven't been disappointed. Sometimes he is hard to understand, and he gives no guarantees that life will be easy. The end of the day is fast approaching but there is still time for you to trust him also. When the day does end, you will find him to be generous if you do.
Hamish the Plumber
16 Ashlands, Salisbury, SP4 6DY
Hamish the Plumber
16 Ashlands, Salisbury, SP4 6DY

Web design by Hamish? Och aye! That too.
© 2020 Hamish Erskine, h@htp

Web design by Hamish? Och aye! That too.
© 2020 Hamish Erskine, h@htp